If the Customer benefits from a free trial period, this will be automatically renewed as a Subscription at the end of the trial period.

Where applicable, the Customer will provide WEB MEDIA EVENT LTD with the information necessary to identify, process and activate his/her electronic account, in accordance with articles 4 and following of the GCU.

If you purchase a Subscription from us, information regarding price, currency and whether or not the Subscription will be automatically renewed will be provided to you prior to registration. Once registered, you can access your Subscription information at any time by logging into your Account.

Some Subscriptions are automatically renewed, unless you cancel your Subscription before the next renewal date (or before the end of any free access period). If you purchase a Subscription through us, we will let you know, at the time of registration, if your type of Subscription will be automatically renewed.

For more information on how to disable automatic renewal, please consult our Help Center. If you have purchased a Subscription directly from us, you can also disable automatic renewal by sending an email to the following address: contact@ai-messenger.chat

The decision not to renew the Subscription will not result in the payment of damages or any compensation, subject to the settlement of invoices issued by WEB MEDIA EVENT LTD.

When you cancel a subscription, you are only canceling future charges associated with your subscription. You can cancel your subscription at any time, but the cancellation will take effect at the end of the current billing period.

To avoid future charges, you must terminate your subscription at least 3 days before the end of your current subscription period. If you terminate before the deadline, no additional charges will be applied. Your termination will take effect at the end of your current subscription period, and you will continue to have access to your subscription for the remainder of the subscription period.

To cancel your subscription, please send us a request at least 3 days before the end of your current subscription period by e-mail to the following address: contact@ai-messenger.chat

If you cancel your monthly subscription, you will only be charged for the number of months of your subscription, and your access to our digital services will end at the time of cancellation. If you have subscribed to multiple products or services, canceling one product or service may not cancel all products or services.

If you have subscribed to an automatically renewing subscription or an initial free access period, you can cancel it at any time before the end of each subscription period (or free access period). Upon termination, you will be able to continue using your subscription until the end of the current subscription period (or free access period), and therefore, you will not be entitled to a refund for the current subscription period.

You will be informed at the time of subscription of any applicable minimum duration, which always corresponds to your billing period.

If you have subscribed to a subscription through a third party that is set to renew automatically, and you wish to cancel your subscription, you will need to do so through that third party. For example, you may need to access the settings on your device or visit your app store account and disable automatic renewal for WEB MEDIA EVENT LTD.

UNLESS OTHERWISE STATED IN THESE TERMS OF SALE OR REQUIRED BY APPLICABLE LAW, SUBSCRIPTION FEES ARE NON-REFUNDABLE. If you cancel your subscription, you are not entitled to a refund or credit for the remaining duration of your subscription. Unless otherwise stated in these terms of sale or required by applicable law, you will continue to have access to and enjoy the benefits of your subscription for the remainder of the current subscription period.

We reserve the right to issue refunds or credits at our sole discretion. If we do issue a refund or credit, we are not obligated to provide the same or similar refund in the future.

WEB MEDIA EVENT LTD, companies within the same group as WEB MEDIA EVENT LTD, and/or our third-party partners may make available discount codes, discounts, or other promotional offers that may provide you with discounted access to the Service or free access to the Service (“Promotional Offers”).

Promotional Offers may take various forms and may be made available independently or provided as part of a bundled offer with other products or services sold by WEB MEDIA EVENT LTD (or other companies within the same group as WEB MEDIA EVENT LTD) or with products or services from one of our third-party partners.

You may only benefit from and use Promotional Offers in accordance with the specific terms and conditions applicable to them. Please refer to the relevant terms and conditions of the Promotional Offer for more information, including: (a) who can benefit from the offer; and (b) if any restrictions apply to combining a Promotional Offer with a free access period or with any other Promotional Offer.

When a Promotional Offer is provided by a third-party partner or another company within the same group as WEB MEDIA EVENT LTD, additional terms may apply.

At the start of your Subscription (or at the end of your free access period, if applicable) and upon any renewal, you will be billed using the payment method you selected when you initially subscribed (the “Primary Payment Method”). See Section 7.6 below for how to update or change your payment method.

You may have the option to provide multiple payment methods (each referred to as a “Backup Payment Method” in these Terms of Use) associated with your Account. In the event that your Primary Payment Method fails or cannot be charged for any reason, you authorize WEB MEDIA EVENT LTD to charge such Backup Payment Methods. You must not provide a Primary Payment Method or Backup Payment Method without the authorization of the respective owner.

If a payment fails due to an expired Primary Payment Method, insufficient funds, or any other reason, and you do not provide a valid Backup Payment Method or cancel your renewable Subscription, we reserve the right to suspend access to your Subscription and/or Account until we (or the relevant third party) obtain a valid payment method.

If you have a renewable Subscription, payments will be automatically made on the first day of each new Subscription period or around that date, at the same price (unless we have notified you of a price change in accordance with Section 8). Typically, the first payment will be made on the day you subscribe or, if you are on a free access period, the day following the end of your free access period.

If you are eligible for a Promotional Offer that provides access to a Subscription for free for a specified period and then converts to a paid Subscription, your first payment will be made at the end of the promotional period or around that date. If you are eligible for a promotional offer that provides a discount, your Subscription payments will be reduced based on the terms of that promotional offer. After the promotional period with a discount, the standard price of the Subscription will apply.

To view your billing information, disable automatic renewal, or update or change your payment method, visit your Account (unless you are paying through a third party or another service, such as through Apple, Google, or another third-party partner, in which case please refer to Section 11 below).

We engage other companies (including other companies within the same group as WEB MEDIA EVENT LTD), agents, and service providers to process card transactions and other payment methods. For certain payment methods, the relevant issuer may charge you certain fees, such as foreign transaction fees or other fees related to processing your payment method. The fees imposed by the relevant issuer (and any tax applicable to those fees) may vary depending on the payment method used. You will be solely responsible for such fees (and any tax on such fees) that may apply. Please consult your payment provider for more information.

If you subscribe to a subscription, provide a payment method upon registration, or update your payment method, a nominal amount may be temporarily charged for verification purposes.

(a) We may change the price of our Subscriptions at any time, but if you are a subscriber, we will provide you with at least 30 days’ notice of any price change. Price changes will not take effect during the current Subscription period and will only apply upon renewal (if you have an automatically renewing Subscription). If you do not wish to continue your Subscription at the new price, you may cancel your Subscription prior to the start of the next Subscription period.

(b) If you have subscribed to a Subscription through one of our third-party partners or another service, price changes may also be subject to the terms and conditions of that third party or service.

As mentioned earlier in the Service description, the Content will change regularly. The availability of Content may change for various reasons, such as when third-party rights holders terminate or limit our right to use such Content on the Service, or for legal or regulatory reasons.

(a) We may regularly make updates and modifications to the Service to: (i) ensure compliance with applicable laws and/or reflect changes in relevant legal and regulatory requirements, such as consumer law; (ii) perform temporary maintenance, fix bugs, implement technical adjustments, and make improvements, such as adapting the Service to a new technical environment, migrating the Service to a new hosting platform, or ensuring compatibility of the Service with devices and software listed in our Help Center (as updated from time to time); (iii) upgrade or modify the Service, including discontinuing support for old versions of the Apps or their compatibility with certain devices as indicated in the Help Center, releasing a new version of the Apps on certain devices, or changing or making modifications to existing features and functionalities; (iv) change the structure, design, or layout of the Service, including changing the name of the Service or rebranding, or modifying, enhancing, and/or expanding the available features and functionalities; (vi) for security reasons; and (v) for anti-piracy reasons. Any modifications necessary to ensure continued compliance of the Service will be made without any additional charges to you.

(b) If we make modifications as detailed in Section 8.3(a) and those modifications will have a significant adverse impact on your access or use of the Service, unless such impact is minor, we will give you the right to terminate the contract between us. If this type of modification is to take effect during your current Subscription period, you may terminate your Subscription (without any charges) within 30 days following the date of the notification we send to you or within 30 days following the effective date of the modification, whichever is later. If you terminate under these circumstances, we will refund the amounts you paid for your Subscription but only for the portion of your Subscription that we have not yet provided. If you do not reject these modifications or do not cancel your Subscription within 30 days from the date of our notification or within 30 days from the effective date of the modification, whichever is later, we will consider you to have accepted the modifications.

(a) We have the right to modify these Terms of Use at any time for the following reasons: (i) to improve the Terms of Use, make our Terms of Use clearer or easier to understand, or to ensure all our customers have the same Terms of Use; (ii) to comply with legal or regulatory requirements, such as laws that are applicable to us and govern the contract we enter into with you, or when we are subject to an order or judgment of a court; (iii) to provide you with additional information about the Service; (iv) when we make changes to the Service or any Subscription, including when we change how we structure our Service or expand the scope of the Service by adding additional features, functionalities, Subscriptions, or Content; (v) when we reorganize how we manage our business, including merging with another brand or service; or (vi) for security reasons, including when we introduce additional security controls or software to protect our Content or the Service.

(b) Additionally, we provide the Service on an ongoing basis, and we cannot predict what may change in the future. This means that we may make modifications or additions to these Terms of Use for reasons other than those set forth above, provided that such modifications are reasonable.

(c) If we modify these Terms of Use in a way that has a significant impact on your legal rights or obligations, we will endeavor to notify you and provide you with the opportunity to review the new terms before those modifications take effect, unless a modification needs to be implemented quickly to reflect a sudden change in the Service or for security, legal, or regulatory reasons (in which case we will notify you of the modifications as soon as practicable).

(d) If we reasonably believe that a modification to these Terms of Use will have a significant adverse impact on your legal rights or obligations, we will provide you with at least 30 days’ advance notice and explain how to inform us, if applicable, that you reject accepting the new terms.

(i) If you reject accepting the new Terms of Use before the modifications take effect, the version of the Terms of Use that you previously accepted will continue to apply to your use of the Service until the end of your Subscription period.

(ii) If you do not reject accepting such modifications before they take effect, we will consider you to have accepted them.

If you reside in France, the provisions of Appendix 2 (Section B) apply instead of this Section 8.4(c) and 8.4(d).

(e) The most recent version of the Terms of Use will always be available on the Websites and Apps from its effective date.

You are responsible for all internet access, mobile data, or other fees incurred when using the Service and your Subscription. Please note that streaming and downloading audiovisual content such as videos can consume a significant amount of data.

Standard messaging rates from your mobile network operator may apply to any SMS messages you receive from us.

You must not, and must not allow any third party to:

(a) transmit, broadcast, display, perform, publish, license, offer for sale, make and/or distribute copies of any part of the Service, except as expressly permitted by these Terms of Use;

(b) exhibit any Content or any part of the Service in a public place;

(c) frame any element of the Content or the Service onto (or incorporate any part of the Service) into another website, application, online service, or audiovisual service;

(d) access or view any part of the Service and/or subscribe to your Subscription using a virtual private network proxy;

(e) use your login credentials to access your Account or Subscription without our authorization, or do anything that enables you to obtain unauthorized access to the Service or any account, computer system, or network connected to the Service, through means such as hacking, password mining, or other unlawful means;

(f) attempt to alter, modify, reverse engineer, disassemble, decompile, transfer, trade, or translate the Service, unless you have a legal right to do so;

(g) remove, disable, degrade, or circumvent any of the content protection measures of the Service or the Content; and/or

(h) collect or harvest personal data of a user of the Service (including any account name) or use any robot, bot, scraper, site search/retrieval application, proxy, or other device, method, system, or process, whether manual or automatic, to access, retrieve, index, data mine, or reproduce or circumvent in any way the navigational structure or presentation of the Service, your Subscription, or the Content.

You may be able to create multiple profiles under your Account. If you do so, you remain responsible for all activities carried out using your Account.

You agree not to register (or attempt to register) multiple times for a free trial period or for the same Promotional Offer, or take any other action to enable you to benefit from multiple free trial periods or the same Promotional Offer. Any such action will constitute a breach of these Terms of Use and may result in the termination of your Account and/or Subscription.

WEB MEDIA EVENT LTD shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profit, loss of business, loss of data, service interruption, or any other damages arising from the use or inability to use the website or its services.

Except in cases of our negligence or breach, we are not responsible for:

(a) any unauthorized use by you of the Service or Content that is not authorized by us under these Terms of Use, including loss of profits if you attempt to use or display the Service for commercial purposes;

(b) any malfunction or interruption of the Service or Content due to circumstances beyond our control that prevent us from performing our obligations to you or that may be considered a “force majeure event” under local legislation (if applicable). This may include events such as: (i) lightning, flood, severe weather conditions, fire, explosion, terrorist activities, epidemic, pandemic, riot, war, any action taken by a government or other public authority, or strikes or other industrial actions; or (ii) other actions of third parties that we do not control;

(c) any lack of functionality or failure to provide any part of the Service or Content, or any loss of content or data that is due to:

(i) malfunctions or defects in your chosen equipment, devices, operating system, or internet connection (including malicious software, viruses, or bugs originating from third parties or any of your devices);

(iv) unforeseeable and insurmountable actions by the third parties referred to in Section 11 (e.g., an app store or one of our third-party partners); or

(v) your internet connection not meeting the minimum bandwidth and/or speed requirements as stated in the Help Center.

(d) the incompatibility of any part of the Service or Content with devices or operating systems other than those listed in our Help Center.

The Service may include links to other websites that we do not own or control.

(a) We have no control over, and assume no responsibility for, the availability, content, privacy policies, or practices of any third-party website.

(b) You acknowledge and agree that we shall not be responsible for any loss or damage you may incur as a result of the availability of such external sites or resources or as a result of your reliance on the completeness, accuracy, or existence of any advertising, products, or other materials on or available from such sites or resources.

We encourage you to be aware when you leave the Service and to read the terms and conditions and privacy policy of each other website that you visit.

If you see any Content on the Service that you wish to report or bring to our attention, for example, if you believe it infringes the intellectual property rights of another person, please contact us through our Help Center.

The website and its services are provided “as is” and “as available” without any warranty, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. WEB MEDIA EVENT LTD does not warrant that the website or its services will be uninterrupted, secure, or error-free.

The agreement is made for your benefit as an individual, and no third party is entitled to benefit from it. You agree that we may transfer our rights and obligations under these Terms of Use to any other company within the same group as WEB MEDIA EVENT LTD or to any other company or business or person, provided that your Subscription and rights under this agreement are not adversely affected by such transfer. You may not transfer your rights or obligations under these Terms of Use to another person.

If any paragraph or article, or any part of a paragraph or article of these Terms of Use is deemed illegal, invalid, or unenforceable by any court or judicial authority, such paragraph or article, or any part thereof, shall be deemed deleted. The validity and enforceability of the remaining parts of these Terms of Use shall be unaffected and shall remain in full force and effect.

To the extent that we do not exercise or enforce a right or claim against you to which we are entitled, this shall not constitute a waiver of such right, unless expressly stated otherwise in writing.

You can contact us through our Help Center or using the contact details provided in the Legal Notice:

Address: Customer Services, WEB MEDIA EVENT LTD, 2nd Floor College House, 17 King Edwards Road, Ruislip, LONDON, United Kingdom, HA4 7AE

Email: contact@ai-messenger.chat